Oroglee Solutions Private Limited (“us”, “we”, or “Oroglee”, which also includes its affiliates) is
author and publisher of the internet resource www.oroglee.com (“Website”) on the world wide web as
as the software and other applications, if any, provided by Oroglee (together with the Website,
to as the “Services”).
protect Personal information about the Users of the Services, including the Dentists (as defined in
demonstrate our commitment to the protection of your privacy and your personal information. Your use
BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ,
IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR
EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS
POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR
TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S INFORMATION AS DESCRIBED IN
- i. Section 43A of the Information Technology Act, 2000;
- ii. Regulation 4 of the Information Technology (Reasonable Security Practices and
Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”);
- iii. The type of information collected from the Users, including Personal
(as defined in paragraph 2 below) and Sensitive Personal Data or Information (as defined in
paragraph 2 below) relating to an individual;
- iv. The purpose, means and modes of collection, usage, processing, retention and
destruction of such information; and
- v. How and to whom Oroglee will disclose such information.
2.COLLECTION OF PERSONAL INFORMATION
Generally, some of the Services require us to know who you are so that we can best meet your needs.
you access the Services, or through any interaction with us via emails, telephone calls or other
correspondence, we may ask you to voluntarily provide us with certain information that personally
identifies you or could be used to personally identify you. You hereby consent to the collection of
information by Oroglee. Without prejudice to the generality of the above, information collected by
from you may include (but is not limited to) the following:
- i. contact data (such as your email address and phone number);
- ii. demographic data (such as your gender, your date of birth and your pin code);
- iii. data regarding your usage of the services and history of your usage through
use of Services;
- iv. other information that you voluntarily choose to provide to us (such as
shared by you with us through emails or letters.
The information collected from you by Oroglee may constitute ‘personal information’ or ‘sensitive
personal data or information’ under the SPI Rules.
“Personal Information” is defined under the SPI Rules to mean any information
relates to a natural person, which, either directly or indirectly, in combination with other
information available or likely to be available to a body corporate, is capable of identifying
The SPI Rules further define “Sensitive Personal Data or Information” of a person to mean
information about that person relating to:
- v. passwords;
- vi. financial information such as bank accounts, credit and debit card details or
other payment instrument details;
- vii. physical, physiological and mental health condition;
- viii. sexual orientation;
- ix. medical records and history;
- x. biometric information;
- xi. information received by body corporate under lawful contract or otherwise;
- xii. visitor details as provided at the time of registration or thereafter; and
- xiii. call data records.
Oroglee will be free to use, collect and disclose information that is freely available in the public
domain without your consent.
This section applies to all users.
- 3.1.1 Accordingly, a condition of each User’s use of and access to
discontinue the Services provided by Oroglee immediately.
- 3.1.2An indicative list of information that Oroglee
require you to provide to enable your use of the Services is provided in the Schedule annexed to
- 3.1.3All the information provided to Oroglee by a
including Personal Information or any Sensitive Personal Data or Information, is voluntary. You
understand that Oroglee may use certain information of yours, which has been designated as
Information or ‘Sensitive Personal Data or Information’ under the SPI Rules, (a) for the purpose
providing you the Services, (b) for commercial purposes and in an aggregated or non-personally
identifiable form for research, statistical analysis and business intelligence purposes, (c) for
sale or transfer of such research, statistical or intelligence data in an aggregated or
non-personally identifiable form to third parties and affiliates (d) for communication purpose
to provide you a better experience and service, (e) debugging customer support related issues..
for the purpose of contacting you to complete any transaction if you do not complete a
after having provided us with your contact information in the course of completing such steps
are designed for completion of the transaction. Oroglee also reserves the right to use
provided by or about the End-User for the following purposes:
- i. Publishing such information on the Website.
- ii. Contacting End-Users for offering new products or services.;
- iii. Contacting End-Users for taking product and Service feedback.
- iv. Analyzing software usage patterns for improving product design and utility.
- v. Processing payment instructions including those through independent third
service providers such as payment gateways, banking and financial institutions, pre-paid
instrument and wallet providers for processing of payment transaction or deferral of payment
If you have voluntarily provided your Personal Information to Oroglee for any of the
purposes stated above, you hereby consent to such collection and use of such information by
- 3.1.4Collection, use and disclosure of information
has been designated as Personal Information or Sensitive Personal Data or Information’ under the
your consent to such use, collection and disclosure as required under applicable law.
- 3.1.5Oroglee does not control or endorse the content,
messages or information found in any Services and, therefore, Oroglee specifically disclaims any
liability with regard to the Services and any actions resulting from your participation in any
Services, and you agree that you waive any claims against Oroglee relating to same, and to the
extent such waiver may be ineffective, you agree to release any claims against Oroglee relating
- 3.1.6You are responsible for maintaining the accuracy
the information you submit to us, such as your contact information provided as part of account
registration. If your personal information changes, you may correct, delete inaccuracies, or
information by making the change on our profile page or by contacting us through
email@example.com. We will make good faith efforts to make requested changes in our then
databases as soon as reasonably practicable. If you provide any information that is untrue,
inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or
Oroglee has reasonable grounds to suspect that the information provided by you is untrue,
inaccurate, out of date or incomplete, Oroglee may, at its sole discretion, discontinue the
provision of the Services to you. There may be circumstances where Oroglee will not correct,
or update your Personal Data, including (a) where the Personal Data is opinion data that is kept
solely for evaluative purpose; and (b) the Personal Data is in documents related to a
all proceedings relating to the prosecution have not been completed.
- 3.1.7If you wish to cancel your account or request
we no longer use your information to provide you Services, contact us through
We will retain your information for as long as your account with the Services is active and as
needed to provide you the Services. We shall not retain such information for longer than is
for the purposes for which the information may lawfully be used or is otherwise required under
other law for the time being in force. After a period of time, your data may be anonymized and
aggregated, and then may be held by us as long as necessary for us to provide our Services
effectively, but our use of the anonymized data will be solely for analytic purposes. Please
that your withdrawal of consent, or cancellation of account may result in Oroglee being unable
provide you with its Services or to terminate any existing relationship Oroglee may have with
- 3.1.8you wish to opt-out of receiving non-essential
communications such as promotional and marketing-related information regarding the Services,
send us an email at firstname.lastname@example.org .
- 3.1.9Oroglee may require the User to pay with a
card, wire transfer, debit card or cheque for Services for which purchase amount(s) is/are
Oroglee will collect such User’s credit card number and/or other financial institution
such as bank account numbers and will use that information for the billing and payment
including but not limited to the use and disclosure of such credit card number and information
third parties as necessary to complete such billing operation. Verification of credit
however, is accomplished solely by the User through the authentication process. User’s
credit-card/debit card details are transacted upon secure sites of approved payment gateways
are digitally under encryption, thereby providing the highest possible degree of care as per
technology. However, Oroglee provides you an option not to save your payment details. User is
advised, however, that internet technology is not full proof safe and User should exercise
discretion on using the same.
- 3.1.10Due to the communications standards on the
Internet, when a User or the End-User or anyone who visits the Website, Oroglee automatically
receives the URL of the site from which anyone visits. Oroglee also receives the Internet
(IP) address of each User’s computer (or the proxy server a User used to access the World Wide
User’s computer operating system and type of web browser the User is using, email patterns, as
as the name of User’s ISP. This information is used to analyze overall trends to help Oroglee
improve its Service. The linkage between User’s IP address and User’s personally identifiable
information is not shared with or disclosed to third parties. Notwithstanding the above, Oroglee
share and/or disclose some of the aggregate findings (not the specific data) in anonymized form
(i.e., non-personally identifiable) with advertisers, sponsors, investors, strategic partners,
others in order to help grow its business.
- 3.1.11The Website may use temporary cookies to store
certain (that is not sensitive personal data or information) that is used by Oroglee and its
providers for the technical administration of the Website, research and development, and for
administration. In the course of serving advertisements or optimizing services to its Users,
may allow authorized third parties to place or recognize a unique cookie on the User’s browser.
cookies however, do not store any Personal Information of the User. You may adjust your internet
browser to disable cookies. If cookies are disabled you may still use the Website, but the
may be limited in the use of some of the features.
- 3.1.12A User may have limited access to the Website
without creating an account on the Website. In order to have access to all the features and
on our Website, a User must first create an account on our Website. To create an account, a User
required to provide the following information, which such User recognizes and expressly
is Personal Information allowing others, including Oroglee, to identify the User: name and
number. Oroglee may, in future, include other optional requests for information from the User to
help Oroglee to customize the Website to deliver personalized information to the User.
owned and operated by Oroglee. Oroglee does not exercise control over the sites displayed as
results or links from within its Services. These other sites may place their own cookies or
files on the Users’ computer, collect data or solicit personal information from the Users, for
Oroglee is not responsible or liable. Accordingly, Oroglee does not make any representations
nor does Oroglee guarantee the accuracy, integrity, or quality of the information, data, text,
software, sound, photographs, graphics, videos, messages or other materials available on such
websites. The inclusion or exclusion does not imply any endorsement by Oroglee of the website,
website's provider, or the information on the website. If you decide to visit a third party
linked to the Website, you do this entirely at your own risk. Oroglee encourages the User to
the privacy policies of that website.
- 3.1.14Oroglee does not collect information about the
visitors of the Website from other sources, such as public records or bodies, or private
organisations, save and except for the purposes of registration of the Users (the collection,
Oroglee to effectively render the Services).
- 3.1.15Oroglee has implemented best international
practices and security policies, rules and technical measures to protect the personal data that
has under its control from unauthorised access, improper use or disclosure, unauthorised
modification and unlawful destruction or accidental loss. However, for any data loss or theft
unauthorized access to the User’s electronic devices through which the User avails the Services,
Oroglee shall not be held liable for any loss whatsoever incurred by the User.
- 3.1.16Oroglee implements reasonable security
and procedures that are commensurate with respect to the information being collected and the
of Oroglee’s business.
- 3.1.17Oroglee takes your right to privacy very
Information in the event it is required to do so by law, rule, regulation, law enforcement
governmental official, legal authority or similar requirements or when Oroglee, in its sole
discretion, deems it necessary in order to protect its rights or the rights of others, to
harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of
This section applies to all Dentists.
- 3.2.1As part of the registration as well as the
application creation and submission process on Oroglee, certain information, including Personal
Information or Sensitive Personal Data or Information is collected from the Dentists.
all Dentists, and all Dentists are therefore required to read and understand the privacy
set out herein prior to login to Oroglee for the first time any Personal Information or
Personal Data or Information to Oroglee, failing which they are required to leave the Services,
including the Website immediately.
- 3.2.3 Dentists personally
information, which they choose to provide to Oroglee, is used to help the Dentists describe and
identify themselves. This information is exclusively owned by Oroglee. You will be the owner of
information and you consent to Oroglee collecting, using, processing and/or disclosing this
information for the purposes hereinafter stated . Oroglee may use such information for
purposes and in an aggregated or non-personally identifiable form for research, statistical
and business intelligence purposes, and may sell or otherwise transfer such research,
intelligence data in an aggregated or non-personally identifiable form to third parties and
affiliates. Oroglee also reserves the right to use information provided by or about the Dentists
the following purposes:
- i. Publishing such information on the Website.
- ii. Contacting End-Users for offering new products or services.;
- iii. Contacting End-Users for taking product and Service feedback.
- iv. Analyzing software usage patterns for improving product design and utility.
- v. Analyzing anonymized practice information including financial, and inventory
information for commercial use.
- 3.2.4Any personally identifiable information of the
Dentist listed on the Website is not generated by Oroglee and is provided to Oroglee by Dentists
wish to enlist themselves on the Website, or is collected by Oroglee from the public domain.
displays such information on its Website on an as-is basis making no representation or warranty
the accuracy or completeness of the information.
As such, we strongly encourage Dentists to check the accuracy and completeness of their
from time to time, and inform us immediately of any discrepancies, changes or updates to such
information. Oroglee will, however, take reasonable steps to ensure the accuracy and
This section applies to all End-Users.
- 3.3.1As part of the registration/application creation
submission process that is available to End-Users on this Website, certain information,
Personal Information or Sensitive Personal Data or Information is collected from the End-Users.
all End-Users, and all End-Users are therefore required to read and understand the privacy
statements set out herein prior to submitting any Personal Information or Sensitive Personal
Information to Oroglee, failing which they are required to leave the Website immediately.
- 3.3.3If you have inadvertently submitted any such
information to Oroglee prior to reading the privacy statements set out herein, and you do not
with the manner in which such information is collected, processed, stored, used or disclosed,
you may access, modify and delete certain information by using options provided on the Website.
addition, you can, by sending an email to email@example.com, inquire whether Oroglee is in
possession of your personal data, and you may also require Oroglee to delete and destroy all
- 3.3.4End-Users’ personally identifiable information,
which they choose to provide on the Website is used to help the End-Users describe/identify
themselves. Other information that does not personally identify the End-Users as an individual,
collected by Oroglee from End-Users (such as, patterns of utilization described above) and is
exclusively owned by Oroglee. Oroglee may also use such information in an aggregated or
non-personally identifiable form for research, statistical analysis and business intelligence
purposes, and may sell or otherwise transfer such research, statistical or intelligence data in
aggregated or non-personally identifiable form to third parties and affiliates. In particular,
Oroglee reserves with it the right to use anonymized End-User demographics information and
anonymized End-User health information for the following purposes:
- i. Analyzing software usage patterns for improving product design and utility.
- ii. Analyzing such information for research and development of new
- iii. Using analysis of such information in other commercial product offerings
- iv. Sharing analysis of such information with third parties for commercial use.
- 3.3.5Oroglee will communicate with the End-Users
email, phone and notices posted on the Website or through other means available through the
including text and other forms of messaging. The End-Users can change their e-mail and contact
preferences at any time by logging into their "Account" at www.Oroglee.com and changing the
- 3.3.6At times, Oroglee conducts a User survey to
information about End-Users' preferences. These surveys are optional and if End-Users choose to
respond, their responses will be kept anonymous. Similarly, Oroglee may offer contests to
End-Users in which we ask for contact and demographic information such as name, email address
mailing address. The demographic information that Oroglee collects in the registration process
through surveys is used to help Oroglee improve its Services to meet the needs and preferences
- 3.3.7Oroglee may keep records of electronic
communications and telephone calls received and made for making appointments or other purposes
the purpose of administration of Services, customer support, research and development and for
listing of Dentists..
- 3.3.8All Oroglee employees and data processors, who
access to, and are associated with the processing of sensitive personal data or information, are
obliged to respect the confidentiality of every End-Users’ Personal Information or Sensitive
Personal Data and Information. Oroglee has put in place procedures and technologies as per good
industry practices and in accordance with the applicable laws, to maintain security of all
data from the point of collection to the point of destruction. Any third-party data processor to
which Oroglee transfers Personal Data shall have to agree to comply with those procedures and
policies, or put in place adequate measures on their own.
- 3.3.9Oroglee may also disclose or transfer End-Users’
personal and other information provided by a User, to a third party as part of reorganization or
sale of the assets of a Oroglee corporation division or company. Any third party to which
transfers or sells its assets to will have the right to continue to use the personal and other
- 3.3.10To the extent necessary to provide End-Users
the Services, Oroglee may provide their Personal Information to third party contractors who work
behalf of or with Oroglee to provide End-Users with such Services, to help Oroglee communicate
End-Users or to maintain the Website or independent third party service providers to process
instructions including providing a payment deferral facility to End-Users in relation to the
Services. These third-party service providers have access to information needed to process
but may not use it for other purposes.
Generally these contractors do not have any independent right to share this information, however
certain contractors who provide services on the Website, including the providers of online
communications services, may use and disclose the personal information collected in connection
the provision of these Services in accordance with their own privacy policies. In such
circumstances, you consent to us disclosing your Personal Information to contractors, solely for
intended purposes only.
- 3.4.1No sensitive personal data or information is
automatically collected by Oroglee from any casual visitors of this website, who are merely
- 3.4.2Nevertheless, certain provisions of this Privacy
Policy are applicable to even such casual visitors, and such casual visitors are also required
read and understand the privacy statements set out herein, failing which they are required to
this Website immediately.
- 3.4.3If you, as a casual visitor, have inadvertently
browsed any other page of this Website prior to reading the privacy statements set out herein,
you do not agree with the manner in which such information is obtained, collected, processed,
stored, used, disclosed or retained, merely quitting this browser application should ordinarily
clear all temporary cookies installed by Oroglee. All visitors, however, are encouraged to use
“clear cookies” functionality of their browsers to ensure such clearing / deletion, as Oroglee
cannot guarantee, predict or provide for the behaviour of the equipment of all the visitors of
- 3.4.5You are not a casual visitor if you have
submitted any personal data or information to Oroglee through any means, including email, post
through the registration process on the Website. All such visitors will be deemed to be, and
4.CONFIDENTIALITY AND SECURITY
- 4.1Your Personal Information is maintained by
in electronic form on its equipment, and on the equipment of its employees/ consultants.
information may also be converted to physical form from time to time. Oroglee takes all
necessary precautions to protect your personal information both online and off-line, and
implements reasonable security practices and measures including certain managerial,
operational and physical security control measures that are commensurate with respect to the
information being collected and the nature of Oroglee’s business.
- 4.1In case you have been provided with
an initial password - please change it on your first login. No administrator at Oroglee will have
your password once it has been changed from the initial password. It is important for you to protect against unauthorized access to your
your computer and your mobile phone. Be sure to log off from the Website when finished.
does not undertake any liability for any unauthorised use of your account and password. If
suspect any unauthorized use of your account, you must immediately notify Oroglee by sending
email to firstname.lastname@example.org You shall be liable to indemnify Oroglee due to any loss
by it due to such unauthorized use of your account and password.
- 4.1Oroglee makes all User information accessible
its employees, agents or partners and third parties only on a need-to-know basis, and binds
its employees to strict confidentiality obligations.
- 4.1Part of the functionality of the Oroglee is
assisting the patients to access information relating to them. Oroglee may, therefore,
and submit all such records to the relevant patients, or to their doctors.
- 4.1Notwithstanding the above, Oroglee is not
responsible for the confidentiality, security or distribution of your Personal Information
our partners and third parties outside the scope of our agreement with such partners and
parties. Further, Oroglee shall not be responsible for any breach of security or for any
of any third parties or events that are beyond the reasonable control of Oroglee including
not limited to, acts of government, computer hacking, unauthorised access to computer data
storage device, computer crashes, breach of security and encryption, poor quality of
service or telephone service of the User etc.
there are significant changes in the way Oroglee treats User’s personally identifiable
of login, or send SMS/ email as per the information available with Oroglee, so that you may
the changed terms prior to continuing to use the Services. As always, if you object to any of
changes to our terms, and you no longer wish to use the Services, you may contact
support@Oroglee.com to deactivate your account. Unless stated otherwise, Oroglee’s current
Policy applies to all information that Oroglee has about you and your account.
If a User uses the Services or accesses the Website after a notice of changes has been sent to
User or published on the Website, such User hereby provides his/her/its consent to the changed
6.CHILDREN'S AND MINOR'S PRIVACY
Oroglee strongly encourages parents and guardians to supervise the online activities of their
children and consider using parental control tools available from online services and software
manufacturers to help provide a child-friendly online environment. These tools also can prevent
minors from disclosing their name, address, and other personally identifiable information online
without parental permission. Although the Oroglee Website and Services are not intended for use
minors, Oroglee respects the privacy of minors who may inadvertently use the internet or the
7.CONSENT TO THIS POLICY
Services, and you unconditionally agree that becoming a User of the Website and its Services
processing and/or disclosing your Personal Information in the manner and for the purposes set
8.ADDRESS FOR PRIVACY QUESTIONS
disclosure practices, you may contact the person mentioned below. We will use reasonable efforts
respond promptly to any requests, questions or concerns, which you may have regarding our use of
your personal information. If you have any grievance with respect to our use of your
you may communicate such grievance to the below mentioned:
Name: Snehal Rao Chitturi
Oroglee Solutions Pvt Ltd
2nd floor, Plot no 32, Telecom Nagar, Gachibowli,
Hyderabad - 500032.
- Phone: 7794083239
- Email: email@example.com
Indicative List of Information by Nature of Service
1.End-Users using the Website by registering for an account on the Website:
You can create an account by giving us information regarding your [name, mobile number], and
other information as requested on the Retail-User registration page. This is
enable us to provide you with the facility to use the account to avail Oroglee Services.
2.End-Users using the Website without registering for an account on the Website (i.e.,
You can use the Website without registering for an account but then your access will be
3.Dentists availing of the free listing service on the Website by registering for an
As a Dentist, you may be required to provide us with information regarding your [name, mobile
number, email address], and such other information as requested by Oroglee personnel at the
of onboarding to create an account. Oroglee may send email and/or SMS confirmations or other
communications to End-Users in connection with their bookings, appointments or other
interactions with you, if such interactions have been facilitated by Oroglee.